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Updated over a week ago

Publishing Assistant Happiness Guarantee

When you purchase a manuscript credit with, we want you to know that we have your back. If the quality of your manuscript isn’t where you want it to be, we will work with you until it is.

Your Responsibilities as a Publisher

Our software team has interviewed hundreds of students, coaches, and publishers during the development of the Publishing Assistant, and one thing is clear - the publisher needs to be fully vested in the success of the manuscript. That means you need to make sure that you have taken full advantage of our courses, training, coaching, and help videos. Before contacting our support team please make sure:

  • You agree that you have utilized the resources given and taken action on the training inside AI Publishing Academy

  • You have watched all training videos in the software before starting each phase of the Publishing Assistant process

  • Your book topic/title has passed the Proof of Concept process

  • You have entered all the necessary information in all fields at each step

  • You have reviewed the generated output and edited it with your own content

What You Can Expect

If you have gone through all of the responsibilities as a publisher, and you’re still not satisfied with the results, our support team will:

  • Make sure you have access to and have reviewed all of the relevant educational materials for creating your manuscript

  • Review the information you provided to the Publishing Assistant and analyze the output

  • Compare the quality of the manuscript against your feedback

  • Provide additional insights, education, or tips on improving your manuscript

  • If all other steps do not produce a manuscript that makes you 100% happy, our team may offer you an additional free manuscript credit to try again

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