Q: Why can’t I access the next module in the course?
A: The modules are unlocked 1 module at a time to ensure that students don’t skip steps in the publishing process and also so that students have a complete understanding of the material before moving on. To unlock a module, you must complete the previous “end of module assessment” and click “done” on all lessons.
Check out this video to watch it: http://tinyurl.com/y5yq344p
Q: I am having trouble logging in, where is the login page?
Q: Do you have an affiliate program?
A: No, not at this moment. Our affiliate program is closed until further notice.
Q: How do I get a refund?
A: Please please visit help.publishing.com where you will find all the information needed about our refund policy and how to proceed
Q: How do I change my password for AIA access?
A: At the top left of the AIA dashboard you click the link for “Programs”. On the top right of the “Programs” page - you will see your profile pic/avatar - click that and open “Profile Settings” - From there, you can change your password.