Skip to main content
Rescheduling Your Onboarding Call

In this article, you will learn how to schedule a different time for your onboarding call

Publishing.com avatar
Written by Publishing.com
Updated over a month ago

This is a step-by-step guide on rescheduling your onboarding call.

Note - Onboarding calls cannot be rescheduled within four hours of the meeting.

Step 1

To reschedule your onboarding call, go to the meeting invite sent to you after booking the onboarding call. Scroll down to find the Cancel/Reschedule link.

Step 2

Once you click on the link, you will have options. Click Reschedule. And then click See available times.

Step 3

In the next window, pick a time of your convenience from the available slots.

Step 4

Provide the reason for rescheduling and click Continue.

Step 5

Your call is rescheduled, and the Zoom details will be emailed to you.

If you do not see a time that works for you, a great alternative could be a recording of recent onboarding call that gives you the same information and walkthrough you missed.

To get a recording, please send us a message using the chat widget on the bottom right of your AIA dashboard.

Did this answer your question?