As a member of the AI Publishing Academy, you have several resources available to you to get your questions answered.
During your enrollment, you will have two categories of questions;
Customer Support/Service Related Questions.
Coaching Related Questions.
Customer Support/Service Related Questions
Customer support-related questions are non-publishing-related questions.
This includes enrollment, billing, course access, technical issues, and overall program use inquiries.
Please send us a message directly through the chat widget on the bottom right of your AIA dashboard to get your support questions answered.
Coaching Related Questions
Please use any of the following resources for all publishing and coaching-related questions.
Check the FAQ Area
Ask in the AIA private Facebook community
In the FB group, community managers and fellow students can weigh in and provide the answers you seek.
Click here to join the AIA Private Facebook community, and you can ask publishing-related questions there.
Answer all of the screening questions
Agree to the group rules
List your AIA payment email so that we can locate you in the system
Have or upload a Facebook profile photo
Send in your questions to the Q&A call
To send in questions for the Q&A call, please log in to the home page of your dashboard at http://aia.publishing.com/.
On the right side of this page, and under Live Weekly Q&A calls, click on Ask it Here.
When the next page opens, fill in the form and click submit.
Your question was sent and will be answered on the next Q&A call.
If you cannot attend, you can always watch the recording to find your answers.