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How to Cancel or Downgrade your Publishing Accelerator Subscription

How to cancel or downgrade your Publishing Accelerator subscription, with steps to contact support and timing details before renewal.

Mark Bangerter avatar
Written by Mark Bangerter
Updated yesterday

Overview

This article explains how to cancel or downgrade your Publishing Accelerator subscription before your renewal date. Follow the steps below to submit your request properly.

Subscription Term Requirements

  • You must be within your 6-month subscription term

  • Your renewal date is set for six months from your initial contract signature date

  • Changes must be requested before your renewal date

Request Deadline

  • All requests must be submitted at least 24 hours prior to renewal

  • Late requests cannot be processed for the current billing cycle

Steps to Cancel or Downgrade

Step 1: Review Your Subscription Details

  • Confirm you are within your 6-month subscription term

  • Verify your renewal date (six months from contract signature)

  • Ensure you are submitting your request at least 24 hours before renewal

Step 2: Contact Support

You can request a cancellation or downgrade through one of these methods:

  1. In-App Messaging:

    1. Log into your Publishing Accelerator Membership Portal.

    2. Click the messaging button in the bottom-right corner of the screen. (It's also on this page.)

  2. Email Support:

    1. Send your request to [email protected] with the subject line “Publishing Accelerator Cancellation/Downgrade Request.”

    2. Include the following details:

      1. Full Name

      2. Email associated with your account

      3. Reason for cancellation/downgrade (optional)

Step 3: Confirmation

  • Our support team will contact you within 1-2 business days

  • You will receive confirmation of your request

  • Next steps information will be provided

Important Information

Automatic Renewal Policy

  • If no request is submitted, your subscription will automatically renew

  • Renewal follows the terms of your original agreement

Forfeited Benefits

  • Unused coaching calls are forfeited upon cancellation

  • Unused features are forfeited upon cancellation

  • No refunds are provided for unused services

Request Processing Rules

  • Requests must be submitted 24 hours before renewal date

  • Late requests cannot be processed for current billing cycle

  • All requests require confirmation from support team

Additional Support

If you have questions about:

  • Your renewal date

  • Cancellation process

  • Downgrade options

  • Account details

Contact our support team using the methods outlined in Step 2 above.

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